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Hide mail for employees (other act users)

New Member
Posts: 9
Country: Netherlands

Hide mail for employees (other act users)



I just found out that the mail of the managers is visible in act for other users. they can lookup a manager in act and under history the mail is visible. This is not what we want, how can we hide it?


We all use outlook (exchange) as mail system, act2008.


Does anybody have an idea?



Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Hide mail for employees (other act users)

A user can choose the option to make attached email histories Private:


- In Outlook, go to Tools/Options and go to the ACT! tab

- Click the History Options button

- Check the "Record history as private" box (verbage may different depending on version)

- Click OK


This is not retroactive.  For existing email history items, the user will need to open the history item (not the attachment) and check the "Private" box in the lower left corner.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.