06-19-2009 12:29 PM
When setting up and entering zipcodes and phone numbers...no matter what I do in the setup, zipcode seems to be able to be any number of digits and letters and same with phone numbers.
How can I get these set as a format? Zip Code should be 5 digits for US and 6 for Canada.
Phone numbers should be allowed 10 digits only.
06-22-2009 11:20 AM
Unfortunately there isn't a feature in ACT! that will allow conditional formatting for fields, but you can have a character limit. You cannot change the character limit on existing fields, so you will have to create a new zip code field and then copy the data to the new field.
As for phone numbers, you cannot set a character limit. They reason why its not limited to 10 characters is because of international phone numbers.