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Help with reloading ACT 2010 . . .

New Member
Posts: 1
Country: USA

Help with reloading ACT 2010 . . .

Two problems

 

1 It keeps saying I have pending restarts. I don't.

 

2 If I ignore that then it says I have a previous version of Act installed. I don't. I un-installed it in control panel and restarted (several times).

 

HELP PLEASE.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Help with reloading ACT 2010 . . .

Hello Easystbob,

Welcome to the ACT! Community!

 

For the pending restarts:

- Do you have Windows Updates pending?  If yes, you will need to install them (or hide/remove them).  Here is an article with additional steps for resolving: KB Article 26075

 

- Message about previous version installed.  It appears there are ophaned pieces of the ACT! program remaining, here is an article with instructions to manually remove ACT! by Sage 2010: KB Article 25179

Note: Going through the article you will find that many of these files do not exist, that is to be expected since you have uninstalled through the Control Panel.

Greg Martin
Sage