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Help with reloading ACT 2010 . . .

New Member
Posts: 1
Country: USA

Help with reloading ACT 2010 . . .

Two problems


1 It keeps saying I have pending restarts. I don't.


2 If I ignore that then it says I have a previous version of Act installed. I don't. I un-installed it in control panel and restarted (several times).



Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Help with reloading ACT 2010 . . .

Hello Easystbob,

Welcome to the ACT! Community!


For the pending restarts:

- Do you have Windows Updates pending?  If yes, you will need to install them (or hide/remove them).  Here is an article with additional steps for resolving: KB Article 26075


- Message about previous version installed.  It appears there are ophaned pieces of the ACT! program remaining, here is an article with instructions to manually remove ACT! by Sage 2010: KB Article 25179

Note: Going through the article you will find that many of these files do not exist, that is to be expected since you have uninstalled through the Control Panel.

Greg Martin