01-27-2010 04:24 PM
I have been using the mail merge feature to create letters from ACT using word, however when I go to print the letter it does not prompt me for the option to save the letter in the ACT history.
In addition I have been unable to edit/create templates (the ACT editor is no where to be found in word). I am able to create letters using existing templates.
does anyone have any experience with this issue or any related issues? It seems like there is an issue with the link between ACT and Word or there are some settings that are incorrect.
Word 2007, ACT! by Sage 2009 (11.0) Version 18.104.22.168