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Help for new user

New Member
Posts: 1
Country: Canada

Help for new user

What to use for email.  I use a number of emails and have found that dealing with outlook doesn't do it for me. It wont automaticaly link the emails with my contacts in Act. I am contemplating using outlook express. Can anyone comment?
Copper Contributor
Posts: 13
Country: UK

Re: Help for new user

Yeh
 
Act is a pig of program to install.
 
You need to uninstall, then make sure that you have all latest programs and updates installed.  Also worth checking that email version you are running is compatible with Act.
 
The re-install
 
Check add in's too.
Nickel Super Contributor
Posts: 441
Country: UK

Re: Help for new user

If you want emails to automatically link in Outlook you will have to set up an act address book.  To do thd in outlook click Tools -> Accounts -> Add a new directory or address book -> act address book -> enter your db details in the screen that follows -> ok out and restart outlook.  You will now be able to click Tools -> options in outlook and there will be an ACT! tab where you can set your history options.  I would highly reccomend this over using Outlook Express as you would then have to use the old act email client.
 
Tom