I have been using Act for about 10 years. Always been pleased. No company I've worked for has purchased it, I had to cover that for myself. I am at a company now that uses Lotus notes 6.5. word and excell 2003 and windows XP. I am having a problem from a windows update that gives me the error "cutemailsenthistoryproblem invailid pointer" to ressolve i have to run a windows fix and restart the system. I am finding that scrolling through my emails is very slow and if i sort by sender it only sorts those that are in the open window. My questions is this, Will upgrading to the new version of Act solve my problems? Reading these blogs it seems that those with the new versions are having the same issues even with out notes.