03-20-2008 01:27 PM
03-22-2008 06:56 AM - edited 03-22-2008 06:57 AM
08-13-2009 07:32 AM
I know this thread is old, but I came across it and got a bit of help from it just today.
I moved ACT11 from a 2003 Server to a new 2008 Server. I did the backup / restore as and had the same issue w/ "To Finalize the registration the database administrator must login first".
I tried everything that was suggested and nothing worked.
Here is what I did to get it to work, which will hopefully help someone else.
My environment has ACT! running off the server. I was moving from one to the other and both are on the same domain. On the old server, ACT was installed / setup / everything under the Administrator account. Not an account with Administrator rights, not an account that is a Domain Admin, the actual Administrator account.
On the new server I was getting this error logged in as an account that was a Domain Admin and had full rights to the database location etc. All I did was log off and logon as the Administrator account and the database just opened. I logged off and logged back on the same Domain Admin account I was using and had the error, and it opened.
I'm not sure why it would work this way, but I can say that my Windows logon was the same username/password as what was on the old server. I used the Administrator account and it just worked.
Just hope this helps someone....