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Help! Upgraded from V ista To Windows7 and now I can't access reports for ACT 2010 version 12.1

New Member
Posts: 2
Country: USA

Help! Upgraded from V ista To Windows7 and now I can't access reports for ACT 2010 version 12.1

Help! Upgraded from V ista To Windows7 and now I can't access reports for ACT 2010 version 12.1

 

Any suggestions on how to fix this.  I can access templates for my letters & email, but when I wish to access reports, I click on the report and get anerror message:  "The report cannot be opened by ACT!"

 

Any suggestions would be most appreciated.

 

Thank You

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Help! Upgraded from V ista To Windows7 and now I can't access reports for ACT 2010 version 12.1

This could be a permissions issue.  Try running Act! 'As Administrator' and see if it can then run the reports.  To run as administrator:

- close Act!

- right click on Act! icon

- select 'Run As Administrator'

Greg Martin
Sage