05-12-2008 02:39 PM
If anyone can help me with this, that would be great, as I believe this is s simple fix! 2 strange things are happening:
1. Every time I open ACT, it prompts me to go through the Getting Started Wizard, like I am using it for the first time.
2. None of my column customization is kept...for example, EVERY time I click on the Opportunities Tab, it reverts to the original defaults and my customization is not saved.
If you have any possible solutions to these problems, please let me know because I could use any help!
05-23-2008 04:30 PM
It sound very much like your virus protection is damaging the preference files so everytime the application starts it can not read them and 'forgets' it has been through the wizard before. Carrying out the actions below should solve the problem.