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Help!! Missing Notes and Missing Data from contacts

Tuned Listener
Posts: 10
Country: USA

Help!! Missing Notes and Missing Data from contacts

I have Act 2007 version 9  I have around 4300 Contacts, with about 1500 Active.

 

Last week I noticed some information missing. This week I noticed I lost notes and history for the past 5 months.  

 

The sad part is if I go back to a older database then I lose the data I have added over the past few weeks.

 

Is there a way to combine two databases?  Or to export all the  database information in one database and upload them into the older database>

 

Is there a fix? 

New Member
Posts: 14
Country: India

Re: Help!! Missing Notes and Missing Data from contacts

This looks like not a database loss, but preferences reset. Please check the filters that are in the Note/History tab. Just try to select "all" under that, That should resolve this issue.
Thanks & Regards
Uniquestart Technologies
New Member
Posts: 1
Country: United States

Re: Help!! Missing Notes and Missing Data from contacts

I have the same issue and the for mentioned suggestions didn't change anything.

 

Some of the notes history and calander stuff is there but definetly missing entries...

 

any other suggestions

Copper Contributor
Posts: 10
Country: United States

Re: Help!! Missing Notes and Missing Data from contacts

I continue to have this issue as well.  Has anyone been able to resolve it?  Have ACT 2007 (9.0)
New Member
Posts: 1
Country: USA

Re: Help!! Missing Notes and Missing Data from contacts

I have this problem too.  I had contacted support and they could not help me.

 

It almost makes the program not usable.