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Help Issues

New Member
Posts: 33
Country: USA

Help Issues

I am unable to access the Help feature in ACT! 2013 Pro.  I click on the ? or Help icon and get a screen but no information on it.  Is IE the necessary browser to obtain help?  Is there a source where I could download manuals for 2013 Pro?  This program has been a struggle for me from the outset! 

 

Thanks in advance 

Copper Elite Contributor
Posts: 107
Country: United States

Re: Help Issues

Yes, the help screens use IE.  However, if you look in your installation directory you'll see a number of help .pdfs that you might find useful.

Karen Fredricks
Tech Benders
561-470-5450
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Help Issues

I'm not sure for Act! 2013, but for v17 the help files are located in C:\ProgramData\Swiftpage ACT! LLC\Act!\17.2.217.0\WebHelp or similar for different versions. It will most likely be in a Sage folder for Act! 2013.

 

Opening Default.htm in any browser should let you access the help files.