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Help!! How to Switch History From Public to Private for All Contacts (and Vice Versa)

New Member
Posts: 4
Country: Canada

Help!! How to Switch History From Public to Private for All Contacts (and Vice Versa)

[ Edited ]

We have about 10,000 contacts in ACT 2010 and we now need to make PAST History (copies of emails from Outlook) public for all users  (I suspect others might have a need to do the opposite so it would be good to know how to do this) .   Each contact has numerous History notations from several users going back a couple of years.  I have already selected the options for new History to be public in Tools/Preferences/Email/ uncheck “Make History Private”.  That takes care of all new History.  Regarding past history I know that you can select a contact and then right click each History notation and select “Make History Public” however this would take forever to do manually for 10,000 contacts.  Is there a way to make all the PAST Private History public for all contacts at one time?   Am I just being blind and missing some simple setting in ACT 2010??

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Help!! How to Switch History From Public to Private for All Contacts (and Vice Versa)

Hello jackiwanski7796,
Welcome to the ACT! Community. Unfortunately, there is not a method to do this in ACT! 2010. You can do it for all histories for a contact at once, but not for the whole database. However, the upcoming ACT! 2014 release has a new History List feature which will display all histories in the database, letting you select all or some of the entries and changing them at once.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.