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Help! Cannot open ACT! 2009

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Copper Contributor
Posts: 198
Country: Canada
Accepted Solution

Help! Cannot open ACT! 2009

Message: "not responding".Tried uninstalling and reinstalling, same problem...

Thank you in advance for you assistance.

 

David


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Solution
Accepted by topic author davidb
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Help! Cannot open ACT! 2009

Hello David,

Please provide some additional information to clarify the issue:

- What operating system is your computer using? Is this machine a server or a workstation?

- What is the exact error message or messages your are receiving and at what point does they occur?

- Did this just happen, or have you never been able to open ACT! 2009 on this machine?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

View solution in original post


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Solution
Accepted by topic author davidb
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Help! Cannot open ACT! 2009

Hello David,

Please provide some additional information to clarify the issue:

- What operating system is your computer using? Is this machine a server or a workstation?

- What is the exact error message or messages your are receiving and at what point does they occur?

- Did this just happen, or have you never been able to open ACT! 2009 on this machine?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 11
Country: United States

Re: Help! Cannot open ACT! 2009

Reboot the computer, Windows Update is probably trying to install SQL SP3 which kills act.