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Help: Act Not Recognizing Word 2007

New Member
Posts: 2
Country: United States

Help: Act Not Recognizing Word 2007

I looked for this in the help database but couldn't find anything:


I was using  Act 2005 just fine with my Word program.  Then I updated to Word 2007.  Now Act doesn't see my Word templates for documents like letters.  I can't switch to Word in the word processor preferences, because it is not listed as an option!  What happened to Word?


Help menu says:  "If you choose Microsoft Word as your word  processor, you must change the macros security level in Word before running the program with ACT!."  I went into Word and enabled all Active X and Macros in the security setting.


What else can I do?  I am a VERY small business and can't afford to keep upgrading Act.  Suggestions?


Platinum Elite Contributor
Posts: 6,753
Country: USA

Re: Help: Act Not Recognizing Word 2007

You have three choices: use the ACT! word processor, uninstall Office 2007 and install your earlier version or upgrade ACT! to the current version. ACT! 2008 is required if you want to use Office 2007.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer