05-19-2011 09:01 AM
I run the latest version of ACT 2010 Standard and have Office 2003.
Recently, our IT department upgraded my PC to Windows 7. Office was installed first, and then ACT. Act seems to be functioning ok in all respects except with Outlook. The plugins appear to be installed, but clicking on an email address or the "write email" button do nothing. Mail merge as an email does not function correctly either. The merge appears to work but nothing ever makes it as far as Outlook. I tried a few templates - nothing helps.
ACT and Word are functioning perfectly. Previous to my Win 7 install all this was working fine.
05-19-2011 09:05 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
05-19-2011 09:26 AM
Yes, actually we tried Office 2010 first - but even with the designr1 utility there were problems - so I had them revert me back to 2003.
We uninstalled ACT - uninstalled Office 2010 - installed Office 2003 and then I reinstalled ACT.
Now back with 2003, all communications with Outlook now seem broken. No error messages are thrown, ACT chugs away for a while and then nothing.