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Hello all! Recent update to Windows 10

New Member
Posts: 1
Country: USA

Hello all! Recent update to Windows 10

I purchased Act Pro v16 a few months back and upgraded to a new laptop over the weekend which came with windows 10.  When I try and re-install Act, I get an error in regards to the SQL Server 2008 R2 installation.

 

Please help.

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Hello all! Recent update to Windows 10

Hi Pellis10,

Microsoft SQL Server 2008 is not compatible with Windows 10, unfortunately this makes Act v16 incompatible with Windows 10.
Only Act v17 and above can be installed with SQL 2012 and above.

Please see this Knowledgebase article for full compatibility listings: http://kb.act.com/app/answers/detail/a_id/29767
Act Pro v16 system requirements: http://www.act.com/products/system/v16/pro

For information on upgrading Act, please visit http://www.act.com/pricing, or give our sales team a call.


Bronze Super Contributor
Posts: 1,537
Country: United_Kingdom

Re: Hello all! Recent update to Windows 10

I think it's important to emphasise that this problem is caused by MS not SP.


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
New Member
Posts: 7
Country: USA

Re: Hello all! Recent update to Windows 10

I'm using Act Pro 16 and upgraded to Windows 10 by accident. Act 16 runs fine but I can't back it up.  I get an error.  Would installing Act Pro 17 solve this?  Or should I revert back to Windows 7?

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Hello all! Recent update to Windows 10

Hi JMCG,

What is the error you see when attempting to back up?
New Member
Posts: 7
Country: USA

Re: Hello all! Recent update to Windows 10

Cannot insert duplicate key row in object 'sys.syscocomttab' with unique index 'si_xdes_id'. The duplicate key value is (824744). Failed to flush the commit table to disk in dbid 7 due to error2601....

I think it has to do with the SQL.
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Hello all! Recent update to Windows 10

You're right, this is caused by an SQL issue.

 

The issue can be resolved by following the steps detailed in the following Knowledgebase article: http://kb.act.com/app/answers/detail/a_id/28141

 

Please let us know how you get on.