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Have a one user license- tried to change the adminstrator name

New Member
Posts: 1
Country: USA

Have a one user license- tried to change the adminstrator name

Tried to change my user name and add a new one- which worked fine.  I made the user type "admin" which created it but made it status pending.  THen I changed my original user type to standard thinking when I logged out it woould make hte new user I created the admin.  When I log in as the new user it tells me there are not enough licenses...- o.k. I understand, but now my original user name is only standard and I can't get into database maintenance.  Any ideas?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Have a one user license- tried to change the adminstrator name

Hello PattyB,

Welcome to the ACT! Online Community!

 

This is an unfortunate situation but there are ways to resolve it.  

 

Do you have a current backup (before changing users) that you can restore?

 

If not, what version of Act! are you running?

Greg Martin
Sage