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Handheld Contacts not syncing to ACT v18

Copper Contributor
Posts: 56
Country: USA

Handheld Contacts not syncing to ACT v18

I am using Windows 7 with Handheld version 4.2.1.3 for Android 8.0.0

The Android Handheld contacts has 4 more contacts which do not sync 

to the ACT v 18 database.

 

I don't know how to isolate the contacts on Handheld device vs those in ACT database on PC.

 

Also don't know how to ensure any contacts added via the phone Handheld app are synced to ACT on PC.

 

thanks for the help