01-06-2019 08:01 PM - edited 01-28-2021 04:25 PM
e-mails I create using ACT become plain text when I send them through or save them as drafts in Outlook. This makes it impossible to do mail merges as I would have to modify every single e-mail generated (bullets, links, etc.)
I use Microsoft Outlook as the e-mail system I want to use with ACT, but I've had to resort to using the "Internet e-mail" because using "Microsoft Outlook" has been causing ACT to freeze ACT (that's a whole other thread I had going here and finally gave up on). UPDATE: This is no longer an issue
Anyone have any idea why my HTML e-mails are becoming Plain Text, and what to do about it?
Version of Act! 19.2.1460 upgrade 5
Database is on my local machine (private database)
Operating system is Windows 10
01-07-2019 03:11 PM
If you are comfortable with running an Office repair, it sometimes helps freezing issues:
Run the Office Repair Utility to Fix Word 2016
Close Word, Outlook, and any other Office programs. ...
Press the Win+X keyboard shortcut. ...
Choose Control Panel.
Below the Programs heading, click the Uninstall a Program link. ...
Select Microsoft Office from the list of programs. ...
Click the Change button. ...
Choose Quick Repair. ...
Click the Repair button.
Customer Success & Support Team