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HTML Email not working

Tic
Tuned Listener
Posts: 9
Country: United States

HTML Email not working

 

ACT! by Sage 2009 (11.0) Version 11.0.0.367

Lotus Notes 7.02 

 

 

Tried creating in MS Word based on istructions from link below. Even tried copy/paste of the 'sample' from: http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1256...

 

It appears as text. 

Suggestions or workarounds?

 

Outlook isn't an option.  Want to have the 'history' in Act, so using Lotus 'directly' is not preferred.

Thanks. 

Bronze Contributor
Posts: 955
Country: Australia

Re: HTML Email not working

The problem you have is that I do not believe there is a way to push from ACT the HTML email into Lotus Notes and yes it just comes out in plain text. I would suggest if you are trying to do a mail merge then look at a product like Mail Merge from Northwoods www.crmaddons.com or speak with your Notes administrator about pushing 3rd part links to Notes as HTML but I think you will find a brick wall here.
Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Tic
Tuned Listener
Posts: 9
Country: United States

Re: HTML Email not working

[ Edited ]
Paul, thanks for the reply.  Is there a way to force Act to use the Lotus signature that is already created?  When I send an email from Lotus directly the html signature appears correctly.  I don't anticipate spending more for an add-on than I did for Act!.  I will give the 'free trial' a look and consider it.  That is if I cant force Act to use the Lotus signature.
Message Edited by Tic on 12-07-2008 02:11 PM
Bronze Contributor
Posts: 955
Country: Australia

Re: HTML Email not working

I am not a Notes expert but do not believe there is any way to accept the default Notes Signature but you would need to refer this to your Notes Administrator
Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.