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HOW TO RECOVER USER & PASSWORD ON ACT 2010?

New Member
Posts: 18
Country: USA

HOW TO RECOVER USER & PASSWORD ON ACT 2010?

TRYING TO SYNC BLACKBERRY WITH ACT DATABASE VIA COMPANION LINK.  GOT ERROR SAYING USER OR PASSWORD INCORRECT.  I NEVER CHANGED THEM.  HOW TO DETERMINE WHAT IS THERE?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: HOW TO RECOVER USER & PASSWORD ON ACT 2010?

You can determine your user name through the Tools > Manage Users option.  If you aren't prompted to enter a password when you open the database, there is no password (leave blank).

Greg Martin
Sage