Community
Contact us | Act.com
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply

HOW TO RECOVER USER & PASSWORD ON ACT 2010?

New Member
GTO61
Posts: 19
Country: USA

HOW TO RECOVER USER & PASSWORD ON ACT 2010?

‎11-18-2012 03:37 PM

TRYING TO SYNC BLACKBERRY WITH ACT DATABASE VIA COMPANION LINK.  GOT ERROR SAYING USER OR PASSWORD INCORRECT.  I NEVER CHANGED THEM.  HOW TO DETERMINE WHAT IS THERE?

Report Inappropriate Content
Message 1 of 2 (634 Views)
Reply
0 Kudos
Platinum Super Contributor
gmartin
Posts: 5,275
Country: USA

Re: HOW TO RECOVER USER & PASSWORD ON ACT 2010?

‎11-19-2012 05:50 AM

You can determine your user name through the Tools > Manage Users option.  If you aren't prompted to enter a password when you open the database, there is no password (leave blank).

Greg Martin
Sage
Report Inappropriate Content
Message 2 of 2 (590 Views)
Reply
0 Kudos