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HELP - got a virus & now I can't open ACT!!!

New Member
Posts: 1
Country: United States

HELP - got a virus & now I can't open ACT!!!

I got a virus on my computer & I can't open ACT.  I removed the virus but still can't open ACT.  I believe that the virus may still be somewhere on the computer so I copied my ADF & PAD files & tried to open them on another computer with ACT.  I have ACT 2009.  This is how I copied them the first time & it worked.  Now I can't do anything. 

 

Yes I got lazy and did not back up the database.  Shame on me.  Anyone know how do I get it back?

 

Joe 

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: HELP - got a virus & now I can't open ACT!!!

You need the ADF and ALF files, the pad is only a pointer.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
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Bronze Super Contributor
Posts: 1,170
Country: USA

Re: HELP - got a virus & now I can't open ACT!!!

When you say you can't open Act! - what exactly do you mean?  The program won't open or just you can't login to the database?

 

Can you open the demo database?  or create a new database?

New Member
Posts: 10
Country: United States

Re: HELP - got a virus & now I can't open ACT!!!

Run combofix.org to absolutely scrub any malware. It is free. My hubby had massive problems and an IT person told him about it.