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HELP!!! Trouble Installing ACT! Sage

New Member
Posts: 1
Country: United States

HELP!!! Trouble Installing ACT! Sage

I'm having trouble installing my program.  I installed it once already and had no trouble doing so only it set one of my contacts as the Record Manager and also as the Administrator.  I don't know how to delete that contact and replace it with myself.  I tried to do so but it's not accepting my password so I can't even log onto my program.  Does anyone know have any ideas????? 
Tuned Listener
Posts: 8
Country: United States

Re: HELP!!! Trouble Installing ACT! Sage

First, create a new User record for yourself -- your name, a password, set as Administrator, etc. Then, close the database, and re-login using the new User record -- you. Choose Manage Users from the Toools menu, select the incorrect user, and choose Delete from the User Tasks on the left. Choose Reassign, and select your User record.

 

Hope that helps - Ken

Ken Mahler
ACT Certified Consultant
Phoenix Partners
Cincinnati, OH