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HELP - Reinstall won't recognize database from previous hard-drive

New Member
Posts: 1
Country: USA

HELP - Reinstall won't recognize database from previous hard-drive

Error Message for .PAD file = "Could not find a database called KEN on host KEN-PC 

 

Error Message for .ADF file = This database cannot be opened because the SQLServer of this database cannot be identified

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: HELP - Reinstall won't recognize database from previous hard-drive

Hello Niareded,

Welcome to the Sage ACT! Online Community!

 

For the PAD file: may contain incorrect information about the location, due to coming from a different computer. 

 

For the ADF file: sounds like SQL isn't fully installed on the computer.  Look at the following article for instructions on starting the SQL (ACT7) service - if the service isn't listed, there was a problem with the SQL install: KB Article 28216

Greg Martin
Sage