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HELP, Please... Syncing To Remote Data Base/Laptop

New Member
Posts: 2
Country: USA

HELP, Please... Syncing To Remote Data Base/Laptop

After 2 yrs NO problems all of a sudden when trying to sync my laptop to my desktop I am getting the message:

 

Unable to acquire Sync Set object.Server Error Describtion:

Failed To Find main database

[//DESKTOP/] fotr sync. Contact your administrator for assistance.

 

I have tried to recreate? rewrite? etc. PLEASE HELP!

 

& THANK YOU! Smiley Happy

 

Also curious abouty the new ACT 2013 differences? Better? easier? more user friendly? etc. Smiley Happy

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: HELP, Please... Syncing To Remote Data Base/Laptop

Hello Tropicbrat,

Welcome to the ACT! Community!

 

It appears something has changed within the sync environment.  Here is an article with troubleshooting steps: KB Article 16533

 

To help determine differences in your current version vs. 2013, please provide your current version of ACT!.  I'll leave it up to Community members to comment on the latest version, but here is an article with information about new features in Sage ACT! 2013: KB Article 30365

 

 

Greg Martin
Sage
New Member
Posts: 2
Country: USA

Re: HELP, Please... Syncing To Remote Data Base/Laptop

went thru and checked to make sure both are the same: YES

went thru each step to confirm ports, names, est correct: YES

Did database maintenence on both Desktop & Laptop: YES

 

Still having the same issue???

 

& THANKS! Smiley Happy