02-04-2010 02:26 PM
In ACT's defence. Are you surprised that if you don't have the correct data in ACT! then it will likely cause a problem?
An email address has very specific syntax, it needs to be right. I use both Northwoods and ACT! email in ACT! 2009 and ACT! 2010, both work well.
02-04-2010 02:27 PM
My boss may be interested in this fix if it is inexpensive enough. Is the fix compatible with ACT 2007? This is the version my company has. Also, I did a search but I can't seem to find the company website you mentioned. Can you please tell me where to find it?
02-04-2010 02:32 PM
02-04-2010 02:38 PM
I send up to 150 emails, direct from ACT!'s email merge facility and operate it in a very conventional manner and it works just fine. Beyond that number I prefer Northwoods rather than than fill Outlook Sent box with 150 sent emails. I also get to control precisely when that email goes and in what volume bursts. Northwoods uses an smtp service independent of Outlook in my setup. As it happens I find Northwoods has a good html editor and overall is a smother more capacious system for a large email send. I can also set it to run at the time that I choose.
In summary they both have their place.
02-04-2010 02:46 PM
02-04-2010 03:02 PM
02-04-2010 03:29 PM
Greg, I thank you for your help. I cleared my preferences, using the ACT! diagnostic tool. I renamed the .BAK file, and I renamed the preferences folder. I went through the getting started wizard, and ACT! did not create a new preferences file, nor does anything appear to have changed. I would be grateful for any further suggestions.
02-04-2010 03:37 PM