10-30-2009 07:29 AM
10-30-2009 08:00 AM
11-03-2009 01:16 PM
ACT! has a tool for merging duplicate contacts. You can go to Tools/Preferences and under the General tab, select Duplicate Checking. Here you can set the field criteria for ACT! to detemine duplicate contact, company and group records. When you have done these settigs, go to Tools/Scan for Duplicates. When the list of duplicates comes up, you can highlight two of the dulplicate records, then go to Tools/Copy Move Contact Data to fully merge the two records.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.