07-19-2012 08:10 AM
Act pro 2011 keeps closing without any warnings or errors. Mainly when I try to write and email. When I start Act I have to go to task manager right click on ACT and maximize in order to even see it. Please help....anyone?
07-19-2012 08:21 PM
if it's in the task manager, it may not be closed. Does it appear on the system tray? what if you chose ALT+TAB do you see an ACT Icon?
If you do, select ACT by holding down ALT and tapping Tab until ACT is highlighted.
Then press ALT and the SPace bar
Maximize ACT.
Just a hunch, but that may be it.
Jon Klubnik| ActTrainer.com
(866)710 4228
ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider
07-23-2012 09:46 AM
It completely closes. I am unable to see it in my task manager.
07-23-2012 01:17 PM
I'm experiencing the same issue with ACT Premium 2011. I've been combing through the community site and knowledge base looking for an answer, but can't seem to find anything. Very frustrating.
07-24-2012 06:21 AM
The issue of having to go to Task Manager and maximize Sage ACT! could be that the Sage ACT! window is displaying outside of the monitor viewing area. Try the steps in this article to move it back: KB Article 23807
07-24-2012 02:31 PM
Its not just on another screen though. It completely dies. I cant even change my database without the program completely dieing.
11-07-2012 08:56 AM
09-30-2013 12:33 PM
I'm having this issue too with Pro 2012. Does anybody have any clue what is going on??
09-30-2013 06:32 PM - edited 10-01-2013 05:55 AM
I can guess.
Manually check for windows updates and apply as needed. also check your Optional items as once in recent past, microsoft put the needed items in the optional list.
No luck?
Start click on Computer, rite click on c-drive / properties and schedule a scan disk / reboot pc.
No Luck?
Check your current version of ACT / Help / About, then
Check the ACT website to insure you have most recent service pak / hotfixes
reference http://act.com/support/download-center/
No Luck?
close ACT / Start / Run / ACTDIAG, select desired database, rite click on the button for that db and run the DB Rebuild options.
Reference How To Run ACTDIAG http://kb.swiftpage.com/app/answers/detail/a_id/19642/kw/ACT!%20Database%20Rebuild%20and%20Repair%20...
Cheers - FSB
10-01-2013 07:28 AM