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Groups Subgroups Error

New Member
Posts: 1
Country: USA

Groups Subgroups Error

I just upgraded from ACT 2008 to ACT 2012. Now, I'm trying to add a subgroup and get the following message:

 

Value cannot be null.

Parameter name: criteria

 

Also, when I try to add contacts to the subgroup I'm creating.... I can select the contact, click OK, and when I return to the subgroup I'm trying to create, they are not there.

 

What's going on?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Groups Subgroups Error

Hello Sjvswe,

Welcome to the Sage ACT! Online Community!

 

Here is an article which addresses this issue: KB Article 24725

Greg Martin
Sage