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Groups Missing

Skilled Commentator
Posts: 71
Country: United Kingdom

Groups Missing

I posted today, how my Drop Down fields have in an unusual way gone missing.

 

I have now found out, about 1/4 of my Groups have gone missing:

That is: When I click on Groups - 1/4 or so  of the Groups are missing on the main group listing tree on the Act 'main page'

 

If I do a Group lookup - though - I can search and find/see the missing Groups.

 

The missing groups are also invisible to other Act Add-ons that use Groups.

 

The posting below outlines what has changed in the environment (eg Patching Act 2011 up to Hotfix 6).

 

 

Silver Super Contributor
Posts: 2,328
Country: USA

Re: Groups Missing

Have you run the maintenance routines in ACT!  Tools | Database Maintenance?


Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
Skilled Commentator
Posts: 71
Country: United Kingdom

Re: Groups Missing

Hi Stan

 

The DB Integrity Check and Repair had no effect.

Thanks for replying to the post.

 

Regards

 

Silver Super Contributor
Posts: 2,328
Country: USA

Re: Groups Missing

Is it possible they are sub-groups?


Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!