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Group issue

New Member
Posts: 18
Country: USA

Group issue

One way to add contacts to a group is to make a look up - go to contact top tab and add all the contacts into the group

The issue is the following

Done that way I noticed that when then you open an individual contact the group name does not show under the Groups/Companies tab

therefore impossible to take the contact out of the group

Unless I am missing something can you tel me how to remove a contact from a group when the group name does not show under the Groups/Companies tab

 

Thanks

 

 

 

Nickel Contributor
Posts: 311
Country: Canada

Re: Group issue

If the Group does not appear in Groups/Companies, then the contacts are not in the Group.

DId you tag all of the contacts in the lookup prior to adding them (using the method you described)?

New Member
Posts: 18
Country: USA

Re: Group issue

I didn't tag them one by one

I used the method I described "add selected to group" in the Menu contact tab

They do apear in the group although the tag does not appear in the Groups/Companies tab

Nickel Contributor
Posts: 311
Country: Canada

Re: Group issue

What do you mean by "tag"? Can you use the right-click menu to remove them?

Nickel Contributor
Posts: 311
Country: Canada

Re: Group issue

Sorry I didn't ask this in the first place, but what actually does show up in the Groups/Companies tab?