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Google calendar integration deleting, moving events - need to fix or unsync

New Member
Posts: 2
Country: USA

Google calendar integration deleting, moving events - need to fix or unsync

I successfully synchronized ACT with Google calendar, contacts and email - or so I thought.

 

Now I'm having problems with phone numbers disappearing and, most serious, events

being moved or deleted.

 

I either need to fix this or stop synchronization!

 

I look forward to any answers about how to either:

* Make the synchronization accurate

* Unsync the two systems

 

I did uncheck the calendar synchronization, but I'm still having problems iwth my

calendar, and it is the only thing I can point to as the cause.

 

Thanks much!

 

VERSION OF ACT: Act! Pro Version 16.0.291.0, Hot Fix 2

 

DATABASE LOCATION : on my computer

 

OPERATING SYSTEM: Windows 7

 

 

Moderator
Posts: 719
Country: USA

Re: Google calendar integration deleting, moving events - need to fix or unsync

Do you happen to synchronize your Act! database with anything else?

 

Additionally, do you happen to synchronize your Google account with anything else?

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com
New Member
Posts: 2
Country: USA

Re: Google calendar integration deleting, moving events - need to fix or unsync

 

No, Act! is not synchronized with anything else, nor is Google, as far as I know.

 

It seems to most affect recurring events, but it has "blown" appointments right

out of my calendar, which is unnerving.

 

Thanks for your help.

Astute Commentator
Posts: 49
Country: United States

Re: Google calendar integration deleting, moving events - need to fix or unsync

BUMP.

 

I'm  getting inaccurate syncing with Google.  I have  recurrring event on Wednesday evenings, which ends up in my Google calendar at the same time on Tuesdays.

 

I've deleted and rescheduled the event, and it still happens.

 

I've also experienced events going missing in my calendar though I haven't been able to tie it directly to Google Integration, but I'm now leaning further in that direction.