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Google Integration registration fail

Administrator
Posts: 262
Country: USA

Re: Google Integration registration fail

Hi,

 

Yes please use the update for Act! Premium V 16 SP 3. I am unsure why the update did not take place on your machines but would recommend checking the Act! Resource Center from time to time to see what new updates/ hot fixes have been completed.

 

Thank you,
Brittany Roberts

Brittany Roberts
Act! Digital Specialist
New Member
Posts: 18
Country: USA

Re: Google Integration registration fail

Well i downloaded SP3 to our server to start the process of updating everyone. Once it starts to unpack an error comes up and states: There is not enough space on drive C:\ to extract this package, please free up 399.23mb and click retry. We have 35GB of free space of drive C.

Any ideas?

New Member
Posts: 18
Country: USA

Re: Google Integration registration fail

The ACT premium V16 SP3 update US 2-25-15

Once if figured out the space problem and this update finally started i recieved another error stating:

The version of ACT detected is not compatible with this update. The update will now exit.

Any ideas how to fix this one,

We are running Act premium V16 . I dont get why it will not udpate to the 16.3 version.

Can someone send me the exact link i need to use?

Administrator
Posts: 262
Country: USA

Re: Google Integration registration fail

Hi,

 

The errors that you are experiencing are more indepth. Please contact the Act! Support team at 866-873-2006.

 

Thank you,

Brittany Roberts

Brittany Roberts
Act! Digital Specialist
New Member
Posts: 18
Country: USA

Re: Google Integration registration fail

I figured it out, Thanks!

Tuned Listener
Posts: 29
Country: United States

Re: Google Integration registration fail

I am using: 

Act! Pro Version 16.2.14.0, Hot Fix 5  English (United States)  Swiftpage ACT! LLC  ©2013 Swiftpage ACT! LLC. 

 

I am attempting to integrate with Google:  Tools/ Integrate with Google/ Google Integration Preferences/ Register/ Verify the Database is correct/ Register/ Do you have a Gmail Account?/ Yes / (This is the message I get) 

 

Sorry, this page can't be found.

 This page doesn't exist in Google Apps Administrator Help. It may be deleted because the feature doesn't exist anymore, or the URL may be incorrect.  

Get Google Apps Administrator Help
Search on Google

 

What needs to be adjusted so I can integrate with Google?

 

Thank you,

Jack

Administrator
Posts: 262
Country: USA

Re: Google Integration registration fail

Hi Jlferrell,

 

Can you try the Google Integration Knowledgebase article listed below?

http://kb.swiftpage.com/app/answers/detail/a_id/27988/kw/google%20integration

 

Thank you,
Brittany Roberts

Brittany Roberts
Act! Digital Specialist
New Member
Posts: 1
Country: USA

Re: Google Integration registration fail

Has this been resolved?  I have been having this issue as well.

 

On the Google Integration Preferences dialog window, when I click on Register... the Google Authorization window pops up.

 

I enter my Google login info, then I see the same screen people here have mentioned:

"Sorry, this page can't be found.
This page doesn't exist in Google Apps Administrator Help. It may be deleted because the feature doesn't exist anymore, or the URL may be incorrect.
Get Google Apps Administrator Help
Search on Google"

 

There is no opportunity to Accept any authorization for ACT to access Google.  When I close the Google Authorization window, ACT pops up another dialog box that asks for my verification code, but I never received one!  I then have to click cancel on the dialog box and it says to re-try the procedure to get the code, but it is not working.

 

I have followed all the steps on this page: http://kb.swiftpage.com/app/answers/detail/a_id/27988/kw/google%20integration but it still is not working.

 

That support page says that Google Integration works in ACT 2013 Pro.  My version is 15.1.108.0, Hot Fix 4.

 

Please let me know how I can get this working.  Thanks!

 

StanUser

 

 

Copper Contributor
Posts: 55
Country: USA

Re: Google Integration registration fail

Forget it .. Just get companionlink and be done with it .. Don't waste your time ..
New Member
Posts: 18
Country: USA

Re: Google Integration registration fail

Update your ACT to 16.3, this will take care of the problem. It worked for my company