Community
Showing results for 
Search instead for 
Do you mean 
Reply

Google Integration Registration

Copper Contributor
Posts: 128
Country: Canada

Google Integration Registration

I am trying to set up google registration

When I go to preferences Register / advanced Preferences buttons are not active - greyout

 

Thanks for any help 

 

 

 

Tom David Moxam
Administrator
Posts: 1,372
Country: United_Kingdom

Re: Google Integration Registration

Which version of Act! are you using?

It might be worth checking out this KB:
http://kb.act.com/app/answers/detail/a_id/27988
Copper Contributor
Posts: 128
Country: Canada

Re: Google Integration Registration

Thanks for the quick response.

 

I am using Pro V20.1 Update 7

 

I can get to the preference form but options to integrate Google are grayed out / buttons are inactive

Tom David Moxam
Administrator
Posts: 1,372
Country: United_Kingdom

Re: Google Integration Registration

You've said you're on 20.1 update 7 - could you double check this?

The most recent update for 20.1 was update 4, could it be that you're on 20.0 update 7?
Copper Contributor
Posts: 128
Country: Canada

Re: Google Integration Registration

Act! Pro Version 20.0.159.0, Update 7

I checked notification - get response I have latest version

 

I've notice 20.1 but haven't found a way to upgrade

Tom David Moxam
Administrator
Posts: 1,372
Country: United_Kingdom

Re: Google Integration Registration

You can download the latest version of Act! Pro from https://www.act.com/download/download-act!-pro-v20

The 20.1 update brought with it a whole new integration suite for Google and Outlook sync, I'd highly recommend updating if you're having issues with these.

Please note that we'd recommend updating all PC's that share the database at the same time, and we strongly recommend backing up your data before doing any updates!