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Google Email Preferences Message

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New Member
Posts: 2
Country: USA

Google Email Preferences Message

One of my users keeps getting a message stating she needs to first setup Google Email Synchronization Preferences even though we have nothing configured for that and are not trying to.  We do use the Outlook Integration but have not and will not be using the Google Integration.  I don't see any settings where I can turn anything off though or to have ACT stop checking for that.  I have no doubts that something my end user clicked started this thing but I have no idea how to turn it off for her.  She closes the message currently but it pops back up pretty frequently throughout the day and is just an annoyance.  Does anyone have any idea what may have caused this and anything I can do to stop it from happening?

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Copper Contributor
Posts: 30
Country: India

Re: Google Email Preferences Message

Hi,

 

May I know the version of Act?

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New Member
Posts: 2
Country: USA

Re: Google Email Preferences Message

Act! Premium Version 21.1.187.0

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Copper Contributor
Posts: 30
Country: India

Re: Google Email Preferences Message

Hi, 

 

It was a known defect in 21.1, has been fixed in the same version with update 3.

 

You can get the updates from below link.

https://www.act.com/resources/downloads/act!-premium-v21-downloads