I've noticed recently that under the Web Info Tab and selecting Google Driving Directions that the route is not highlighted nor is information displayed on the left panel.
While I never discount the fact that I could have done something, has anyone else seen this?
John Purdy ACT! Premium V. 20.0.159 HP ENVY 17m, 16GB, & Office 365, 32bit, 1TB HDD. ACT CRM Advisor
We just upgraded from ACT 2011 to ACT 2013 and are now having this problem.
Our office computers range from XP with IE 8(?) to Windows 7 with IE 10 (which I found out is supporting JavaScript 1.3), but yes the panel works fine when clicking on the Open Browser button.
Mapquest and Bing do not use the search parameters in the actual URL, so we can't use that as an alternative work around.
Google is starting the "new Maps" thing, but I don't think that is the issue here.
It's not an IE Javascript problem because the Web Info tab and the opened browser IE window are both running the same JavaScript version ( http://javatester.org/javascript.html )
So is there an ACT behind the scenes setting that limits or otherwise is breaking a javascript part in the web info tab??
