Community
Showing results for 
Search instead for 
Do you mean 
Reply

Google Calendar not able to sync with ACT Pro 2012 version 14.1.108.0, Hot Fix 7 - sudden change in November 2014

New Member
Posts: 8
Country: USA

Google Calendar not able to sync with ACT Pro 2012 version 14.1.108.0, Hot Fix 7 - sudden change in November 2014

When I go to sync my ACT Pro 2012 version 14.1.108.0, Hot Fix 7 with Google like I've done for the last several years, I get this error message: 

 

"Unable to access Google Calendar. Please log into Google Calendar at least once before using Google Calendar Synchronization."

 

I'm using Windows 7.  My web browser is Chrome. I have ACT only on my computer.  I don't share it with anyone else.  

 

My gmail and google contacts continue to sync.  

 

Steps taken

1) I revoked the Google access and then registered again.  No change.

2) I shut down both ACT and Google and Chrome.  Restarted and logged into the Calendar before attempting to sync.  No change.

 

In my research, I read that Google Calendar had made some changes to their sync access.  Could this be the problem and if so are others experiencing it?  Is there a workaround or a fix?

 

I use ACT calendar as my base and then sync to Google calendar to have a web calendar to access on iphone and to send invites to others through Google calendar syncing.  Thanks for any insights on this problem.

 

 

 

Bronze Super Contributor
Posts: 1,679
Country: Australia

Re: Google Calendar not able to sync with ACT Pro 2012 version 14.1.108.0, Hot Fix 7 - sudden change in November 2014

[ Edited ]

Yes, it appears to be a change that's occurred on the Google end - they've turned off support for v1 and v2 of their API:

http://googleappsupdates.blogspot.com/2014/06/calendar-gdata-api-google-calendar.html

 

New Member
Posts: 8
Country: USA

Re: Google Calendar not able to sync with ACT Pro 2012 version 14.1.108.0, Hot Fix 7 - sudden change in November 2014

Thanks, Ben.  I noticed on the link you sent that the date this became effective was Nov. 17 - the date my problem started.  

 

So - unless ACT has a fix - then there's no hope to sync?  

 

I'm thinking my best bet is to change to Outlook for calendar, since that is able to sync to ACT.   

Bronze Super Contributor
Posts: 1,679
Country: Australia

Re: Google Calendar not able to sync with ACT Pro 2012 version 14.1.108.0, Hot Fix 7 - sudden change in November 2014

Hi ktmurphy, 

that's my expectation as well:

1. use outlook.

2. wait for hotfix.

 

Ben.