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Gmail Integration Question

New Member
Posts: 1
Country: Australia

Gmail Integration Question

If I integrate Act! with Gmail will attachments to emails be synchronised to Act! and will I be able to open them?

Moderator
Posts: 719
Country: USA

Re: Gmail Integration Question

If you set the preferences to synchronize the E-mail subject, message, and all attachments, then the attachments will be available to open in Act!. For more information on setting Google Integration preferences, see the following knowledgebase aritcle: http://kb.swiftpage.com/app/answers/detail/a_id/27988

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com
New Member
Posts: 2
Country: USA

Re: Gmail Integration Question

If I were to select the option with the attachments would I then be able to move those attachments to documents?  Now I download the attachment into a file on my computer and then from ACT grab it to have it assessible with the contact in ACT.  This is double work and I am replicating files.  Any work around to this?

New Member
Posts: 2
Country: USA

Re: Gmail Integration Question

When setting Google Integration Preferences I am asked, " If the same contact has been updated in ACT and Google"... I am asked to "keep" either the ACT or Google contact. 

 

If the contact is deleted in Google what is left to syncronize going forward? And the same is true if I keep it in ACT. Is "keep or not to keep" the same as "delete or not delete"?   This choice is confusing to me.  Please clarify.

 

Thank you.