02-25-2014 09:35 AM
If you set the preferences to synchronize the E-mail subject, message, and all attachments, then the attachments will be available to open in Act!. For more information on setting Google Integration preferences, see the following knowledgebase aritcle: http://kb.swiftpage.com/app/answers/detail/a_id/27988
11-28-2014 05:43 PM
If I were to select the option with the attachments would I then be able to move those attachments to documents? Now I download the attachment into a file on my computer and then from ACT grab it to have it assessible with the contact in ACT. This is double work and I am replicating files. Any work around to this?
11-28-2014 06:32 PM
When setting Google Integration Preferences I am asked, " If the same contact has been updated in ACT and Google"... I am asked to "keep" either the ACT or Google contact.
If the contact is deleted in Google what is left to syncronize going forward? And the same is true if I keep it in ACT. Is "keep or not to keep" the same as "delete or not delete"? This choice is confusing to me. Please clarify.