05-06-2009 01:22 PM
Getting the following error message when I try to open up my ACT! 2007 (9.0):
"The database contacts could not be accessed. In order to access this database, check your network connection and verify that your database server is available. It may be necessary to disable any firewall software on your computer or the server."
This has just started happening as I have never had trouble before, although ACT! had been running painfully slow recently.
Any thoughts/suggestions for this dumb guy would be greatly appreciated.
05-07-2009 11:02 AM
Is this database on your machine? If it is, make sure the ACT7 instance of SQL is running. Use the following steps:
1. Go to Start -> Run and type in Services.msc
2. Once the Services window comes up, scroll down and find SQL Server(ACT7)
3. The status should show as Started, if it does not, right click on it and select 'Start'
4. Once the instance starts, close that window and try and launch ACT
05-13-2009 12:51 PM