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Getting an error message when trying to save a copy of a file to my ACT! 2009 Notes

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Posts: 1
Country: United States

Getting an error message when trying to save a copy of a file to my ACT! 2009 Notes

Hello All,


I have running Vista on a new computer and installed both ACT 2009 11.0 and Microsoft Office 2007.  After opening a document from the saved templates and editing it/printing it, I want to save a copy to my notes of the contact.  Everytime the window comes up to "Create History to save a copy of this file to Notes, I click "attach document to history" and then get the following error:

 

"Call was rejected by callee (Exception from HRESULT: 0x80010001 (RPC_E_CALL_REJECTED))

 

 It doesn't attach the file and then I have to add it to Notes Manually. 

 

I have tried the taskbar change Microsoft recommended here..

 

http://support.microsoft.com/kb/935405

 

and the detect and repair recommendation here..

 

http://community.act.com/sage/board/message?board.id=ACT&thread.id=18033

 

neither fixed the problem.  does anyone know how to fix this bug?


Thanks!