09-03-2020 01:07 PM
"act.ui,actapplication", name = "" Exception message is: The current build operation (build key Build Key[Act.UI.ActApplication, null]) failed: Access to the path is denied. (Strategy type BuildPlanStrategy, index 3)
I've got a user who is getting this error when first logging into Windows, but then so far Act seems to be running fine after that. I haven't had any luck searching for this error. How do I find out what path the app is erroring out on? Maybe it's a network drive that they don't have access to until they sign into the VPN.
09-08-2020 08:29 AM - edited 09-08-2020 08:30 AM
The new ACT! registration system produces that problem. On certain dates ACT will want to renew a text file in \programdata\act and a normal Windows user might not have sufficient rights to do that in that very folder. you will have to add the "modify" right for Standard users:
09-10-2020 01:22 PM
Thank you for the response. I tried this with my user yesterday but we are still getting errors after giving her account full rights to the ACT directory and rebooting.
09-11-2020 12:03 AM - edited 09-11-2020 12:04 AM
Then give this a try:
Delete all files and the folder marked in b.m. screenshot.
ACT will then prompt you to register again.