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Getting Windows XP SP3 error when I am running Windows 7

New Member
Posts: 1
Country: USA

Getting Windows XP SP3 error when I am running Windows 7

I was having a lot of errors in ACT so a consultant unstalled my ACT 11 and now it won't load. I have Act 11 premium 13.0 and I get an error that I got when I tried to install Act 11  

"Your Windows XP machine does not have SP 3 installed."  I have a Windows 7 machine!!!   Please help, I am leaving for a business trip and have no ACT to use...  The tech support knew what to do but I dont have support right now.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Getting Windows XP SP3 error when I am running Windows 7

Hello dlexports,
Welcome to the Sage ACT! User Community. Please see the following Knowledgebase article to attempt to resolve this issue:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2607...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.