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Getting More Permission

New Member
Posts: 3
Country: USA

Getting More Permission

I use ACT 2007 (9.0) and removed the old administrator. I thought I changed my status

from "standard" to "admiinistrator" to replace him but now my status is still "standard" as I can't

delete contacts or remove names from the Task List. When I click on the Tools tab, the

"Manage Users" key is not functional. (I really need that delete contacts ability or the program will bloat.

Can I do anything to get more permissions? to get administrator status?

Tuned Listener
Posts: 58
Country: United Kingdom

Re: Getting More Permission

Hi,

If you can not access the 'Manage Users' function then you will not be able to change your user rights.

Unless there is still a Administrator in the database, who's username and password you can figure out/guess.

 

I hear Sage can offer a password decode service but im not sure how you would go about obtaining this service.

 

Regards,

Cesc 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Getting More Permission