02-16-2009 05:06 AM
When I click to generate a Quote on the Opportinities Page, it generates the word file normally but the excel table is empty, showing no info from the opportunity.
Please can you help me.
02-18-2009 07:07 AM
This could be caused by a corrupted Quote template or integration issue. Try running a quote in the demo database. If the Excel portion appears, copy Quote.ADT and Quote.xlt from the demo database to your database's template folder. If the Excel portion fails to appear, try running Detect and Repair from within Word (Help > Detect and Repair)
C:\Documents and Settings\All Users\Documents\ACT\ACT for Windows <version>\Databases\ActDemo-database files\Templates
02-25-2009 11:36 AM
Based onyour response, your issue is associated with a previously reported issue with Dutch regional settings.
Currently as a work around, the Quote can be generated when using English regional settings.
I apologize for any inconvenience this issue may cause.