General Search Not Working

[kushp]

Hello, I am running Windows 8.1 64x with all the latest updates from Microsoft.  I am also running Act! Pro Version 16.1.207.0, Hot Fix 1 English (United States) Swiftpage ACT! LLC.

ACT as a general whole is working fine.  When I try to do search from the search on the top right of the screen, I get an error message. Verify that you ACT Service Host is started.  A connection error occured when running your search. 

I checked the services with the Windows Services Tool only to find that the service host is not listed.  When I go to ACT and try to run act.server.host.exe I get the following error message:

Cannot start service from the command line or a debugger.  A Windows Service must first be installed (using installutil.exe) and then started with the ServerExplorer, Windows Services Administrative tool or the NET START command.

I believe there is a service that has been corrupted or not available that is installed by ACT. 

Please advise.

Paul L. Kush

[kushp]

Looking for some help on this technical team.  Please advise at least that you are taking a look at this issue.  Thanks in advance for your hard work and consideration.

Paul

[kushp]

This is really getting dated and still no response from the technical team.  Could someone please advise on this issue?

Thanks.

Paul

[jnpurdy]

Wish I could help, but maybe when someone more technical than I sees my post you will get some help. 

[kushp]

Problem has been resolved.  Required a manual uninstall and reinstall.

Thanks.