06-08-2013 09:48 AM
I have not posted anything for several weeks, but recently posted an issue in two places on this board. It has been 2-3 days and no responses in either place. When I first started posting a few months ago I was so impressed with how quickly I received responses. I am wondering how long it should take nowadays to hear from someone? Thanks !!!!!
06-08-2013 10:29 AM
It all depends on the question and the information given. This is a community board and it depends on who might want to respond. Vague or questions with incomplete information are more likely to be passed over. For myself, I answer questions I'm interested in, I don't try to answer all questions.
06-08-2013 11:43 AM
Thanks Roy. Perhaps you could be so kind as to look at my post located at http://community.act.com/t5/Act/Backing-Up-ACT-Error-Message/m-p/243588/highlight/true#M67352
It has to do with a laptop that will no longer back up. If you could give me your thoughts, it would be deeply appreciated?
Thanks! - Mike
06-08-2013 09:45 PM
I've not dealt with that problem but from posts I've seen it's often caused by problems with the data itself. I think it's often caused if you sync contacts with Outlook.