05-07-2015 06:22 PM
We are working on transitioning over about 10 users over to new computers.
We do have enough licenses for the 10 users, but as we have moved them over to the new computers, it will not allow us to activate some of them.
I was told early on in this process by ACT support, that if we uninstall ACT from the older computers, the new ones will be allowed to activate.
I have tried this on a few, but it has not been a reliable way to clear up licenses.
Has anyone had any experience with this?
This is a shared database, with 10 remote databases environment if that makes a difference.
05-07-2015 06:38 PM
ACT! typically allows three activations per license via internet. After that you neet to call ACT! for additional activations.
05-07-2015 06:41 PM
05-07-2015 09:28 PM
Shouldn't. It definitely sounds like you've reached the end of your three activation per license (in your case 30 activations) and will have to do the remainder by phone.