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Free Tech Support for broken ACT 2009

Tuned Listener
Posts: 21
Country: United States

Free Tech Support for broken ACT 2009

I've been using ACT 2009 for about 90 days now, and no problems EXCEPT for today!  Trying to create a task from an email freezes Outlook.  Obviously this is a problem with ACT.  To contact tech support for this one incident is $45.  SAGE should not charge if the software does not work according to posted product features.  In my business if a product is defective or not working properly we fix it!  Will ACT?  Frustrated! 
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Free Tech Support for broken ACT 2009

If it has been working until today, they it is a problem with your installation.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer