07-18-2011 09:20 AM
If I create a new contact, ACT defaults to a free form for formatting a phone number. Can I make it default to the (xxx) XXX-XXXX?
I attempted to change the fromat on a contact which had a phone number 1-xxx-xxx-xxxx. When I clicked on the down arrow in the country and changed it from USA(1) to United States(1) and hit OK it kept the 1 but wiped out the rest of the number.
07-18-2011 10:18 AM
See these ACT! Knowledge Base articles -